- info@ecomalign.com
- +44 7458 933611
Outsource with Confidence – Scalable BPO Solutions for Every Industry
Who We Are
We are a powerhouse in Business Process Outsourcing (BPO), offering end-to-end solutions that drive sales, enhance customer experiences, and optimize business operations. With a proven track record in the USA, Canada, UK, and Dubai, we bring decades of expertise in sales, after sales services, quality assurance, compliance, remote security, and more. We have successfully served insurance brokers, telecom companies, and remote food ordering services, providing high-performance teams at a fraction of traditional outsourcing costs. Whether you’re looking to increase sales, improve customer retention, or streamline operations, we provide tailored solutions to scale your business efficiently and affordably.
Why Choose Us?
- Industry Expertise: Our leadership has extensive experience in telecom, insurance, food ordering, and more.
- Cost-Effective Outsourcing: We offer highly competitive pricing, significantly lower than traditional BPO market rates.
- Per Seat Model: Clients can onboard dedicated representatives per seat for specific roles, including sales, endorsements, claims handling, and more.
- Scalability & Flexibility: Start with a few agents or an entire team—scale up or down based on your business needs.
- Quality & Compliance: Our compliance and quality assurance framework ensures premium service delivery.
- Demo Periods Available: Experience our services firsthand with a trial period before making a long-term commitment.
Our BPO Services
Empowering Your Business with Cutting-Edge BPO Services .
Sales & Lead Generation
• Inbound & Outbound Sales
• Customer Acquisition & Retention
• Upselling & Cross-Selling
After-Sales Support & Customer Service
• Complaint Resolution
• Billing & Subscription Management
• Customer Retention Strategies
Insurance Process Outsourcing
• Endorsements & Policy Changes
• Claims Handling & Support
• Broker & Agent Assistance
Telecom Support & Back Office
• Customer Onboarding & Verification
• Technical Support (Tier 1 & Tier 2)
• Contract & Account Management
Remote Food Ordering & Sales
• Order Placement & Confirmation
• Menu Assistance & Upselling
• Customer Issue Resolution
Quality Assurance & Compliance Monitoring
• Call Auditing & Performance Reporting
• Process Standardization & Optimization
• Regulatory Compliance Management
Remote Security & Surveillance Team
• 24/7 Monitoring & Incident Reporting
• Compliance Checks & Workforce Supervision
• Security Threat Assessment
Back-Office & Administrative Support
• Appointment Scheduling & CRM Management
• Data Entry & Documentation
• Live Chat & Email Support
Flexible PricingAffordable & Scalable
We provide a cost-effective alternative to traditional BPO services, with per-seat pricing options
that allow businesses to onboard dedicated representatives for specific functions.
Our Pricing Model Includes:
Per Seat Model – Get dedicated agents for sales, claims handling, customer service, and
more.
Custom Packages – Tailored solutions based on the volume of work and service
requirements.
Highly Competitive Rates – Up to 50% cheaper than the standard BPO market rates.
No Long-Term Commitments – Flexible contracts that allow you to scale as needed.
Demo Periods – Experience our services with a trial before making a long-term decision.
Want to see what we can do for you? Try a demo and test our services risk-free!
IndustriesWe Serve
Insurance – Brokers, Agents, Policy Issuance & Claims Support
Telecom – Customer Support, Technical Assistance, Sales & Retention
Food & Hospitality – Remote Food Ordering & Customer Assistance
E-commerce & Retail – Order Processing, Customer Support, Returns Management
Finance & Banking – Loan Processing, Customer Verification, Fraud Detection
Healthcare & Medical Services – Appointment Scheduling, Claims Assistance, Medical
Billing
No matter your industry, we have the expertise to help you grow sales, improve service quality,
and optimize operations.
Let’s Partner Scale Together!
Looking to outsource your business processes, onboard a dedicated team, or explore a per
seat model? We offer tailored solutions that fit your needs and budget.
